Privacy Policy
Your privacy matters deeply to us. We're committed to protecting your personal information and being transparent about how we handle your data.
Introduction
PerceptiveNode ("we," "our," or "us") operates perceptive-node.com and provides financial trading statement analysis services. This privacy policy explains how we collect, use, protect, and share your personal information when you visit our website or use our services.
We understand that financial data is particularly sensitive. That's why we've built our privacy practices around strict security standards and complete transparency about our data handling procedures.
Information We Collect
Personal Information You Provide: When you contact us, request consultations, or use our services, we may collect:
- Your name, email address, and phone number
- Company information and business details
- Financial statements and trading data you submit for analysis
- Communication preferences and feedback
- Payment information processed through secure third-party providers
Automatically Collected Information: Our website automatically collects certain technical information:
- IP address, browser type, and device information
- Website usage patterns and page interactions
- Referral sources and search terms used to find our site
- Session duration and navigation paths
How We Use Your Information
We use your personal information for specific business purposes that directly relate to providing our financial analysis services:
- Providing trading statement analysis and financial consulting services
- Responding to your inquiries and maintaining client relationships
- Improving our website functionality and user experience
- Sending important service updates and relevant financial insights
- Complying with legal obligations and regulatory requirements
- Protecting against fraud and ensuring platform security
We never use your financial data for purposes beyond the specific analysis services you've requested. Your trading statements and financial information are processed solely to provide you with insights and recommendations.
Data Sharing and Disclosure
We maintain strict controls over your information and only share data in limited circumstances:
- Service Providers: Trusted third-party vendors who help us operate our website and provide services (hosting, payment processing, email delivery)
- Legal Requirements: When required by law, court orders, or regulatory authorities
- Business Protection: To protect our rights, property, or safety, or that of our clients
- Consent: When you've explicitly authorized us to share specific information
We never sell, rent, or trade your personal information to third parties for marketing purposes. Any service provider we work with must meet our strict data protection standards.
Thailand Data Protection Compliance
As a company operating in Thailand, we comply with the Personal Data Protection Act (PDPA) and maintain data processing standards that meet Thai regulatory requirements. Our data handling practices align with both local and international privacy standards to ensure comprehensive protection of your personal information.
Your Privacy Rights
You have important rights regarding your personal information. Here's how you can exercise them:
Access Your Data
Request copies of the personal information we hold about you, including how we've used it and who we've shared it with.
Correct Information
Update or correct any inaccurate personal information we have on file for you.
Delete Your Data
Request deletion of your personal information, subject to legal and contractual obligations.
Restrict Processing
Limit how we use your information while we address your concerns about accuracy or processing.
To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity to protect your information.
Data Security and Protection
We implement comprehensive security measures to protect your personal and financial information:
- SSL encryption for all data transmission between your browser and our servers
- Secure, encrypted storage systems with access controls and monitoring
- Regular security audits and vulnerability assessments
- Employee training on data protection and confidentiality requirements
- Multi-factor authentication for system access
- Regular data backups with encryption at rest and in transit
While we use industry-standard security measures, no system is completely secure. We continuously monitor and update our security practices to address emerging threats and maintain the highest protection standards.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy:
- Client Data: Maintained during our business relationship and for 7 years after service completion to meet financial record-keeping requirements
- Website Data: Usage analytics retained for 2 years to improve our services
- Marketing Communications: Until you unsubscribe or request removal
- Legal Records: Retained as required by Thai law and regulatory obligations
When data retention periods expire, we securely delete or anonymize your information using industry-standard data destruction methods.
International Data Transfers
Our services are primarily provided from Thailand, but some of our technical service providers may process data in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place:
- Contractual agreements requiring equivalent data protection standards
- Regular assessments of third-party security practices
- Compliance with international data transfer regulations
- Encryption of data during transfer and storage
Cookies and Website Technologies
Our website uses cookies and similar technologies to improve your browsing experience and analyze website performance. We use:
- Essential Cookies: Required for basic website functionality and security
- Analytics Cookies: Help us understand how visitors use our site to improve user experience
- Preference Cookies: Remember your settings and preferences for future visits
You can control cookie settings through your browser, though disabling certain cookies may affect website functionality.
Third-Party Services
We work with carefully selected third-party services to provide our website and services. These include:
- Web hosting and content delivery networks for reliable site performance
- Email service providers for client communications
- Payment processors for secure transaction handling
- Analytics tools to understand website usage patterns
All third-party partners must meet our privacy and security standards and are contractually obligated to protect your information.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll:
- Post the updated policy on our website with a new effective date
- Notify existing clients via email about material changes
- Provide a summary of key changes when appropriate
- Give you reasonable time to review changes before they take effect
We encourage you to review this policy periodically to stay informed about how we protect your information.
Privacy Questions & Contact Information
If you have questions about this privacy policy or want to exercise your
privacy rights, please contact us:
PerceptiveNode
12 Juti Uthit 4 Rd, Tambon Hat Yai
Hat Yai District, Songkhla 90110
Thailand
Phone: +66 53 111 950
Email: info@perceptive-node.com
We typically respond to privacy inquiries within 2 business days and will
work with you to address any concerns about your personal information.